UK-London: Other community, social and personal services.

UK-London: Other community, social and personal services.

Preliminary Questions
This notice is published by:
Directive 2014/24/EU

Section I: Contracting authority/entity

I.1) Name and addresses
Clarion Futures
Level 6, 6 More London Place, Tooley Street, London, SE1 2DA, United Kingdom
Tel. +44 2083138195, Email:
Contact: Aivars Kalvans
Main Address:, Address of the buyer profile:

I.4) Type of the contracting authority (in the case of a notice published by a contracting authority)
Body governed by public law

I.5) Main Activity (in the case of a notice published by a contracting authority)
Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title: Clarion Futures - Household Grant Fulfilment.
Reference number: 6040

II.1.2) Main CPV code:
98000000 - Other community, social and personal services.

II.1.3) Type of contract: SERVICES

II.1.4) Short Description: Clarion Futures Money & Digital Team is sourcing for a supplier to provide a fulfilment for our household grants awards to residents by authorised staff via a digital portal. These include but are not limited to domestic appliances, fuel and food grant awards and beds

II.1.6) Information about lots
This contract is divided into lots: No

II.1.7) Total value of the procurement (excluding VAT)
Value: 500,000
Currency: GBP

II.2) Description

II.2.2) Additional CPV codes:
39140000 - Domestic furniture.
39700000 - Domestic appliances.
66113100 - Micro-credit granting services.
48219300 - Administration software package.

II.2.3) Place of performance:

II.2.4) Description of the procurement:
This VEAT is to notify contractors of the intended award to Charis Grant Ltd. They are the only providers in the in UK who offer this service and have order portal technology, and are able to provide the service on a national level.

Clarion Futures require a single company to fulfil our household grants through a digital portal (including food, fuel, white goods, beds and other potential goods and services). The process should be complete, with a supplier to be in a position to launch from 01 June 2021 (there is flexibility to this date) to ensure a smooth transition with no loss in service.

II.2.5) Award criteria
(Directive 2014/24/EU / Directive 2014/25/EU)

Not provided

II.2.11) Information about options:
Options: No

II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information:
Please visit tender box to access the full specification and submit your questions:

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure: Award of a contract without prior publication of a call for competition in the Official Journal of the European Union in the cases listed below

IV.1.3) Information about framework agreement
The procurement involves the establishment of a framework agreement: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:Yes

IV.2)Administrative Information

IV.2.1) Previous publication concerning this procedure:
Notice number in OJ S: Not provided

Section V: Award Of Contract/Concession

Award of Contract/Concession No: 1
Contract No: Not Provided Lot Number: Not Provided Title: Clarion Futures - Household Grant Fulfilment

V.2) Award of contract/concession

V.2.1) Date of contract award decision: 17/03/2021.

V.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No .

V.2.3) Name and address of the contractor/concessionaire, No. 1:
Charis Grants Ltd, 04762902
Trinity Court, Trinity Street, Peterborough, PE1 1DA, United Kingdom
Internet address:
NUTS Code: UKH11
The contractor/concessionaire will be an SME: Yes

V.2.4) Information on value of the contract/lot/concession:
Initial estimated total value of the contract: 500,000
Total value of the contract/lot/concession 500,000
Currency: GBP

V.2.5) Information about subcontracting:
The contract is likely to be subcontracted: Yes
Value or proportion of the contract likely to be sub-contracted to third parties
Value excluding VAT: Not provided
Currency: Not provided
Proportion: 60.0 %
Short description of the value/proportion of the contract to be sub-contracted:
Household appliances supply, food and utilities voucher supply.

Section VI: Complementary Information

VI.3) Additional Information:
.Please see Annex D1 - General Procurement.
To view this notice, please click here:
GO-2021318-PRO-17949339 TKR-2021318-PRO-17949338
VI.4) Procedures for review

VI.4.1) Review Body
Royal Courts of Justice
Strand, London, WC2A 2LL, United Kingdom
Tel. +44 2079476691
Internet address:

V1.4.2) Body responsible for mediation procedures:
Royal Courts of Justice
Strand, London, WC2A 2LL, United Kingdom
Internet address:

VI.4.3) Review procedure
The Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). This is a notice of Clarion Futures intention to award to Charis Grants Ltd.

VI.4.4) Service from which information about the review procedure may be obtained
Royal Courts of Justice
Strand, London, WC2A 2LL, United Kingdom
Internet address:

VI.5) Date of dispatch of this notice: 18/03/2021

Annex D1 - General Procurement
Justification for the award of the contract without prior publication of a call for competition in the Official Journal of the European Union
Directive 2014/24/EU

2. Other justification for the award of the contract without prior publication of a call for competition in the Official Journal of the European Union

The procurement falls outside the scope of application of the directive: Yes

3. Explanation

Please explain in a clear and comprehensive manner why the award of the contract without prior publication in the Official Journal of the European Union is
lawful, by stating the relevant facts and, as appropriate, the conclusions of law in accordance with the directive: (500 words maximum)
Clarion Futures commissioned GRE Consulting to undertake a short Feasibility Study to explore the practical options for implementing such a crisis scheme that offer temporary relief to households in financial crisis and how it could be used to increase the chances of positive behaviour outcomes being achieved through its Money Guidance service.

This feasibility study provides the contextual research and consultation undertaken with other leading social housing providers, local authorities and fulfilment providers already delivering similar schemes as well as studies on this subject matter. The background has been used to inform the development of a series of recommendations for the proposed emergency food and fuel scheme.

The Support Fund has been in existence since 2015; during this time, we have run separate procurement exercises for white goods, fuel vouchers and beds. These have produced limited interest from suppliers. We constantly monitor the market and keep abreast of developments in the housing sector to ensure our services are value for money and sector leading; to date we are unaware of other providers in the marketplace who could fulfil all of these requirements.

Clarion Futures have identified one supplier who would be able to provide requirements with support from their supply chain/sub-contractors. Charis Grants Ltd is currently supplier for food vouchers, but early supplier engagement indicated that Charis could act as key supplier.

If no response received from other organizations, then we will be entitled to direct award to the supplier of choice Charis Grants Ltd.